Expanding a business beyond local shores requires leaders to also expand their knowledge beyond localised business practices and strategies. What’s most critical before the business strategies start bouncing off the meeting room walls is to gain the respect and understanding from the brand new team of employees who are culturally different from you. Get them on your side, and they will run the business for you.
Article: Cultural intelligence – a skill critical for SME leaders
Authors: Paul Heng, Keng Keng Tan